DateDish Support

How can we help?

Email us at hello@datedish.com and include the phone number on your account. We'll get back to you as soon as we can.

Signing in

DateDish signs you in with your mobile number and a one-time code sent by text. If your code doesn't arrive, check that you have signal, wait 30 seconds and request a new one. Still stuck? Email us from any address with your number.

Verification

Every profile is verified with a selfie, and you need a selfie from the last 30 days to message anyone. For the best result, use good lighting, face the camera and remove sunglasses or hats. Verified badges are backed by an ID check matched to your face.

DateDish Plus subscription

iPhone: open Settings, tap your name, then Subscriptions, and choose DateDish to change or cancel. For a refund, visit reportaproblem.apple.com.

Android: open the Google Play Store, tap your profile, then Payments & subscriptions, then Subscriptions, and choose DateDish.

Canceling stops the next renewal. You keep Plus until the end of the current period.

Delete your account

You can delete your account and data at any time. See how to delete your DateDish account. Deleting the app does not cancel a subscription, so cancel Plus first.

Report a safety concern

In the app, you can block or report anyone from their profile or your chat at any time. To tell us more, email hello@datedish.com with "Safety concern" in the subject. If you are in danger, call 911. Local hotlines are listed in our city safety guides.

Privacy

Read how we handle your information in our Privacy Policy.

More answers

See our FAQ. Media inquiries: press@datedish.com.